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About Shahid Miah

Professional Overview

  • Project & Programme Leadership: Over 18 years of experience in leading large-scale, complex, and global initiatives across Artificial Intelligence (AI), Enterprise Resource Planning (ERP), e-commerce, business and finance transformation, and systems decommission, migration and integration

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  • Multi-industry Expertise: Drove best practices in the Financial Services (Banking, Insurance, Pensions, Private Equity, and Hedge Funds), Retail, Real Estate, Luxury Fashion, Publishing, and Telecoms

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  • Strong Executive-level Stakeholder Engagement: Adept at influencing CEOs, VPs, C-suite leaders, sponsors, and vendors, leveraging diplomacy to drive change, resolve conflicts, and secure buy-in

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  • Agile SAFe & Project Management Professional (PMP): Delivered successful programme execution through strategic planning, robust governance, risk mitigation, and stakeholder alignment

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  • Operational Excellence & Business Transformation: Streamlined and automated business processes to reduce costs, enhance efficiency, and enable scalable growth

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  • Global Team Management: Built, mentored, and coached high-performing teams, fostering a culture of innovation, collaboration, and continuous improvement​​​

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Career Highlights 

  • Generative Artificial Intelligence (GenAI): Led UK’s first AI & Digital Hub developing a centralised data repository portal to provide businesses with access to regulatory guidance and expert insights

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  • Efficiency & Cost Reduction: Optimised business operations and governance through Agile SAFe adoption leading to enhanced efficiency and cost reduction for Aviva, HSBC, Elsevier, and Sony

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  • New Products & Services: Launched new products and services to the market:

    • Financial Services: Led the launch of a portal for Hedge Fund and Private Equity clients at Vistra

    • Insurance: Introduced a car insurance service at John Lewis Financial Services

    • Logistics: Launched the largest customer consultation portal in the UK at the Royal Mail Group

    • Publishing: Delivered a global journal publishing and management portal at Elsevier

    • Retail: Created e-commerce websites at Dixons Carphone, Sony (PlayStation), and Tesco

    • Real Estate & Construction: Established a £1.5 billion Build-to-Rent (BTR) asset management and construction business at Lendlease

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  • Global Expansion: Expanded e-commerce capabilities for Dyson, luxury fashion brands (Ferrari, Gucci and Moncler) at Yoox Net-A-Porter, Omni-channels SaaS portal at Brightstar, and F&F at Tesco

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Programme Management Oview​​​​​

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